Why does spouse feel nothing in practice deepening depression failure?

My spouse tries the practice faithfully, but insists he feels absolutely nothing—no light, no warmth, no peace. He is starting to believe the spiritual Transmission is not working for him. I am worried this lack of feeling is deepening his sense of depression and spiritual failure. My name is Priya, DOB 1st May 1985. Time: 8:20 PM. Location: Mumbai. Is it possible to receive the benefits even if he feels nothing during the session?